Cancellations made with less than a 24hr notice will result in a full charge of the service cost (up to $100.00), if no attempts to reschedule the service are made or desired. Please ensure you promptly notify us for any changes. For more information, please refer to our cancellation policy.

Certainly! Please note, if you need to reschedule with less than 24 hours' notice, a 50% charge may apply. To reschedule, reach out to your technician or do so on your service screen

We understand that emergencies happen. In cases of documented emergencies or unforeseen circumstances, we consider exceptions to the cancellation policy at our sole discretion and offer alternative resolutions such as free rescheduling. It's crucial to promptly communicate your situation and provide evidence to support your claim. Please reach out to us through the provided contact information, and we will work with you to find a suitable solution.

You are permitted to reschedule a service (with a >24hr notice) up to 3 times without incurring additional charges, but all reschedule attempts must be within 30 calendar days of the originally scheduled service.

If you wish to cancel a service that was previously rescheduled within 24hr of the service, a cancellation fee equal to the total cost of the service (up to $100.00) will be charged. Please refer to our cancellation policy for details.

You can cancel your service through your job overview or by contacting us. Please refer to our cancellation policy for refund terms.